At St Philips Business and Property Group, we strive to provide the highest level of service to our clients and work hard behind the scenes to ensure that your experience is both professional and friendly. Experience has taught us that working in partnership with clients, setting standards for our performance, reviewing our work and listening to your changing needs create the right climate for original solutions and add value to your experience over and above first class legal representation. To us this means efficiency, effectiveness and value, but not at the cost of respect and approachability.

Our long-term professional relationships are important to us. We seek to maintain the high level of commitment to our clients that they have come to expect, and it is our policy to promote our accessibility across a wide range of disciplines and at all levels. We approach the more modest of cases with the same degree of commitment as the most complex and serious.

We aim to:

  • Provide our clients with a professional service of the highest quality and maximum value
  • Provide such service regardless of the size or nature of the case
  • Provide such service in a friendly and approachable manner
  • Provide such service regardless of the nature of the client or the source of funding

We are a commercially astute and focused organisation operating in a competitive and often challenging environment. In pursuit of excellence we will endeavour to recognise fresh challenges as opportunities. Developing our business in this way enables us to support our clients on a local, national and international basis.

We aim to:

  • Continually to monitor and regularly to review the in-house quality management system
  • To seek and act upon feedback from clients to improve the overall standards of service
  • To employ progressive business management systems and embrace technological advances to increase the effective delivery of service to clients
  • To maintain the expected quality of service throughout


Email Fraud

St Philips Chambers have been made aware of a number of bogus e-mails, letters and faxes which have been being received by individuals around the globe, that claim to be from St Philips Chambers or from members of our chambers, or using the names of individuals from St Philips Chambers, which specify that the addressee has won or inherited a substantial sum of money, and proceed to request personal information and/or money from the said recipient. Please be aware that these communications are not from St Philips Chambers. It appears that they are part of a scam, coordinated by an unknown person, or persons, using our name illegally and without agreement. We have been notified of numerous communications, which have been reported to the police when appropriate and we are taking action to try to stop this. If you have received such a communication, we strongly advise that you do not respond or communicate further with the sender, either ignoring it or reporting it to the relevant authorities. 

Confidentiality & Conflicts

Due to the demand for barristers from St Philips Business and Property Group, and because they are independent practitioners, our members are often instructed on opposing sides of the same case. They can also be instructed as mediators or arbitrators in a matter where other members of chambers are instructed as counsel. This is a common occurrence at the bar and we have strict procedures in place to ensure that there is no breach of confidentiality.

Information Barriers

In cases where members are instructed on both sides of a case, or in cases where members are acting as counsel and as the arbitrator or mediator, systems are activated to prevent confidential information filtering out to another party. The activation of these systems, also known as “Chinese Walls”, initiates the following procedure:

Separate clerk(s) are allocated to each party affected

Case notes are marked so as to make clear which clerks are responsible for which party and counsel

Instructing solicitors are informed as appropriate of the situation, and that they should only speak to the allocated clerk(s) about the case

The barristers involved are informed as appropriate of the situation, and that they should only speak to their allocated clerk(s) about the case

A senior clerk will consider whether any further variation of normal procedure is required in order to meet the circumstances of the particular case

Documents are then only dealt with by the allocated clerk(s)


Chambers are used to dealing with matters that are both sensitive and confidential, and to activating our Information Barrier system described above. If you are aware of such a potential conflict in a particular case, please speak with the Senior Clerk and inform him of this at the earliest opportunity. 

Code of Conduct and the Cab-Rank Rule

All of our barristers are self-employed professionals, and abide by the Bar’s Code of Conduct (published on the Bar Standards Board website at, which includes the so-called “Cab-Rank Rule” where terms of work have been agreed.

Conflict Policy

Prior to the acceptance of any instructions, we will conduct a conflict search with a view both to ensuring that the barrister in question has not had any prior involvement for another party in that case, and to ascertaining whether he or she has previously acted for any of the parties. Although previously acting for a client does not prevent a barrister from ever acting against that client in the future, there are circumstances where a barrister may be professionally embarrassed from doing so, as provided for by the Bar’s Code of Conduct.

Terms of Work

In 2012 the Legal Services Board approved the Bar Standards Board’s application to amend its Code of Conduct to substitute new standard contractual terms for the existing Bar's Standard Non-Contractual Terms, which incorporated the withdrawal of credit scheme. These changes came in to force on 31st January 2013.

All of our barristers at St Philips Business and Property Group now undertake their work on these terms, which are known as the "Standard Conditions of Contract for the Supply of Legal Services by Barristers to Authorised Persons 2012", which are our published terms under the Provision of Services Regulations 2009, save only where the individual barrister concerned has accepted the instructions pursuant to other terms which have been expressly agreed in writing (including by exchange of e-mails).

A copy of these terms can be downloaded by clicking here.

Should you have any wish to vary these terms, which can only be done by express written agreement, or any further questions regarding them, please contact our clerks.

Complaints Procedure

Our commitment to this philosophy is supported by our quality management system. This system complies with both the BarMark quality assurance scheme sponsored by the General Council of the Bar and the Legal Services Commission’s own quality mark scheme.All members and staff of St Philips Chambers are required to familiarise themselves with the procedures of the quality management system where they are relevant to their own work.They are also required to comply with all such procedures, and to act at all times in accordance with the spirit embodied in the system.Our aim is to give you a good service at all times. If, however, you have a complaint, you are invited to let us know as soon as possible. Please click the links below for more information on this process.Our Complaints Procedure Legal Ombudsman

Diversity Data

In line with the Bar Standards Board’s Equality and Diversity Rules of the Code of Conduct, St Philips Chambers is required to publish a summary of the data collected in respect of gender, disability and race. To see this information for St Philips Chambers please click here.


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